“Is ChatGPT a Threat to Cybersecurity? Experts Warn of Potential Risks”
The increasing popularity of Chatbots or Intelligent Virtual Assistants (IVAs) being used in the commercial sector to communicate with customers poses a threat to the cybersecurity industry. The reason lies in the fact that these chatbots, by default, use OpenAI’s GPT language model which has the potential of being hacked and manipulated to cause harm.
GPT, an open-source artificial intelligence model, is becoming more accessible to those with malicious intent due to the widespread use of language models by corporations. By hacking into such Chatbots, cybercriminals can obtain sensitive information or even pose as legitimate personnel.
Moreover, IVAs have become popular in the customer service and sales industry due to their ease of use and ability to handle multiple customers simultaneously. However, this ease of use has made it so that companies are neglecting the need to hire human customer service representatives who are better equipped to handle sensitive inquiries and personal information.
Despite this threat, the cybersecurity industry is hesitant to take action as banning the use of GPT would also hinder the advancements and benefits of AI technology. Instead, they are encouraging companies to prioritize cybersecurity by implementing stricter security measures, such as two-factor authentication and regular security updates.
In conclusion, the use of GPT language models in Chatbots and IVAs has the potential to put sensitive information at risk. Companies need to take a proactive approach towards cybersecurity by implementing stricter security measures.
Key Takeaway:
1. Chatbots and Intelligent Virtual Assistants (IVAs) pose a threat to cybersecurity due to the use of OpenAI’s GPT language model.
2. IVAs have become popular in the customer service and sales industry leading to the neglect of trained human representatives who handle sensitive information better.
3. The cybersecurity industry is hesitant to ban the use of GPT due to its benefits in AI technology.
4. Implementing stricter security measures is key to reducing the risks associated with AI Chatbots and IVAs.
